Privacy Policy

Information we collect

• Account details, such as your name, email address, phone number, and saved addresses.
• Order, payment, delivery, pickup, and customer-support information.
• Age-verification information needed to confirm that you are eligible to purchase restricted products.
• Technical information, such as device, browser, and site activity data used for security and service improvement.

How we use information

• To create and secure your account, process orders, and provide delivery or pickup updates.
• To confirm age eligibility, prevent fraud, and comply with applicable laws and platform requirements.
• To respond to support requests, protect our customers and business, and improve the shopping experience.

When information is shared

We share only what is needed with service providers that help us operate the store, process payments, verify identity, provide maps and delivery tools, host our systems, and communicate with customers. We may also disclose information when required to comply with law, enforce our terms, or protect people and property.

Your choices

You may contact Smoke Goodies to ask about your account information or request help updating it. Some information must be retained for legal, tax, fraud-prevention, or order-record purposes.

Please do not send government-ID images or payment details through public social media or unencrypted email.